Troubleshooting: Cannot send reads from Patroller to Security Center - Patroller 6.7

If you cannot send reads from Genetec Patroller™ to Security Center, you can troubleshoot the issue.

1. Verify that Patroller is connected to Security Center. For more information, see Sending live events from Patroller to Security Center.
2. Verify that your internet connection is stable.
3. Verify the state of the local SQL agent.
4. If encryption is used, verify that it is on in both Patroller and Security Center.
5. Verify that there is enough space on the Security Center server.