Associating wheel images to an overtime hit - Genetec Patroller™ 6.6

Genetec Patroller™ City Parking Enforcement User Guide 6.6

Applies to
Genetec Patroller™ 6.6
Last updated
2021-02-01
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.6

When you get an overtime hit, Genetec Patroller™ shows the context images from the first read and the second read. However, because the wheel images are not taken by the Sharp, Genetec Patroller™ cannot automatically associate the wheel image with the context image. Instead, you need to do this manually.

What you should know

A First read This is the context image taken by the Sharp during the patrol vehicle’s first pass to log the parked vehicle’s position.
B Second read This is the context image taken by the Sharp during the patrol vehicle’s second pass to see if the parked vehicle is in violation of the overtime rule.
C Access wheel images Tap the wheel icon ()to show the wheel images taken by the tire cameras during the first and second reads.

Procedure

  1. From the overtime hit window, tap the wheel icon () to access the wheel images.
    The wheel image selection window appears.

  2. Tap the First read window to select it (the window is highlighted when selected).
  3. From the wheel image reel, tap a wheel image to associate to the first read.

    The wheel image appears in the First read window.

    IMPORTANT: Make sure that the wheel image you select belongs to the vehicle that generated the overtime hit.
  4. Double-tap the wheel image in the First read window.
  5. Use the controls (zoom in/out, adjust brightness/contrast) to focus on the tire’s valve stem or other reference point.
    NOTE: Although the valve stem is the most commonly used reference point, you can zoom in on anything in the image that can prove the vehicle hasn’t moved (e.g. a stain on the hubcap, a crack in the street under the tire, etc).
  6. Close the advanced controls window.
  7. Tap the Second read window to select it, then repeat the above to associate a wheel image to the second read.
    After you select the second wheel image, your screen will look something like this:

  8. If you’re satisfied with the wheel images you’ve chosen for the overtime hit, tap Accept.

Results

The wheel images you selected are now attached to the overtime hit, and can be used to help prove that the vehicle has not been moved.