When you get an overtime hit, Genetec
Patroller™ shows
the context images from the first read and the second read. However, because the wheel images
are not taken by the Sharp, Genetec
Patroller™ cannot automatically associate the wheel image with
the context image. Instead, you need to do this manually.
What you should know

A |
First read |
This is the context image taken by the Sharp during the patrol vehicle’s first pass to
log the parked vehicle’s position. |
B |
Second read |
This is the context image taken by the Sharp during the patrol vehicle’s second pass to
see if the parked vehicle is in violation of the overtime rule. |
C |
Access wheel images |
Tap the wheel icon ( )to show the wheel
images taken by the tire cameras during the first and second reads. |
Procedure
-
From the overtime hit window, tap the wheel icon (
) to access the wheel images.
The wheel image selection window appears.

-
Tap the First read window to select it (the window is
highlighted when selected).
-
From the wheel image reel, tap a wheel image to associate to the first read.
The wheel image appears in the First read window.
IMPORTANT: Make sure that the wheel image you select belongs to the vehicle
that generated the overtime hit.
-
Double-tap the wheel image in the First read window.
-
Use the controls (zoom in/out, adjust brightness/contrast) to focus on the tire’s valve
stem or other reference point.
NOTE: Although the valve stem is the most commonly used reference point, you
can zoom in on anything in the image that can prove the vehicle hasn’t moved (e.g. a
stain on the hubcap, a crack in the street under the tire, etc).
-
Close the advanced controls window.
-
Tap the Second read window to select it, then repeat the above
to associate a wheel image to the second read.
After you select the second wheel image, your screen will look something like
this:

-
If you’re satisfied with the wheel images you’ve chosen for the overtime hit, tap
Accept.
Results
The wheel images you selected are now attached to the overtime hit, and can be used to
help prove that the vehicle has not been moved.