If the Genetec Patroller™ map is all white and only the Genetec Patroller™ icon is displayed, you can troubleshoot the issue.
What you should know
Procedure
- Zoom out on the map.
- Re-enter the region to make the map appear.
CAUSE: You are zoomed in too close on the map, or your map is for a specific
region and you are outside the zone covered by the map.