Troubleshooting: Cannot review acknowledged hits in Patroller - If you cannot review acknowledged hits, you can troubleshoot the issue. - Patroller 7.0 - User guides

Genetec Patroller™ City Parking Enforcement User Guide 7.0
Product
Patroller
Content type
Guides > User guides
Version
7.0
ft:locale
en-US
Last updated
2025-12-11

If you cannot review acknowledged hits, you can troubleshoot the issue.

What you should know

CAUSE: The Enable reviews setting may be turned off (it is on by default).

Procedure

  1. Open Genetec Patroller™ Config Tool.
  2. Select User interface.
  3. On the General tab, turn on the Enable reviews setting.