Troubleshooting: Cannot save reads on a new installation - Genetec Patroller™ Curb Sense™ 6.6

Genetec Patroller™ Curb Sense™ User Guide 6.6
Applies to
Genetec Patroller™ Curb Sense™ 6.6
Last updated
2021-02-01
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.6

When opening Genetec Patroller™ for the first time, if you see the error "Cannot save reads. The database is 95% full.", you can troubleshoot the issue.

What you should know

CAUSE: Genetec Patroller™ must be the only application using SQL express on the in-vehicle computer.

Procedure

  1. Uninstall Genetec Patroller™.
  2. Uninstall SQL express.
  3. Install Genetec Patroller™.