Offloading your data to Security Center from Genetec Patroller™ - Genetec Patroller™ 6.6

Genetec Patroller™ Law Enforcement User Guide 6.6

Genetec Patroller™
Content type
Guides > User guides
Last updated

You can offload data directly to Security Center if you have a wireless connection available (e.g. if you are in range of the wireless network), or you can offload to a local folder on your in-vehicle computer.

What you should know

The Offload screen is where you offload your data to Security Center. Genetec Patroller™ administrators pre-configure the offload method. If you offload to a local file, you’ll then need to copy the offload data to a Flash drive in order to transfer the data to Security Center. If you are working in MLPI mode, you can also use this screen to delete all reads if you need to abandon the inventory sweep.

If for some reason an offload cannot complete, the next time you start Genetec Patroller™ you will see a yellow offload icon () in the notification bar to indicate that there are still pending reads to be offloaded. Click directly on the icon to start the offload immediately. Alternatively, you can perform the offload at a later time using the Offload screen.


  1. In the main Genetec Patroller™ window, tap Offload.
    NOTE: The following screen capture is an example. The information displayed in the window varies depending on the Genetec Patroller™ mode you are running.
    Depending on how Genetec Patroller™ is configured, you’ll see the total number of reads and hits, or the reads and hits since your last offload. You’ll also see the time and date of your last offload (if applicable). If there are warnings, they are displayed at the bottom of the dialog box.

  2. Tap Start > OK.

After you finish

  • If Genetec Patroller™ is configured to offload data wirelessly to Security Center, you don’t need to do anything else. The offload is complete.
  • If Genetec Patroller™ is configured to offload data to a folder on the in-vehicle computer’s hard drive, you need to copy the data from the in-vehicle computer’s Offload folder to a Flash drive, and then transfer that data to the Offload folder on the Security Center computer.
    • The default location of the Offload folder for the in-vehicle computer is C:\. However, a different location may have been specified on the Offload tab of Genetec Patroller™ Config Tool. For more information about offloading Genetec Patroller™ data, see the Genetec Patroller Administrator Guide.
    • The default location of the Offload folder on the Security Center computer is C:\Genetec\AutoVu\RootFolder\Offload. However, a different location may have been specified by your Genetec Patroller™ Administrator in the Properties tab of the ALPR Manager role. For more information about the ALPR Manager role, see About ALPR Managers.