Troubleshooting: Blue screen in Context Camera screen in Sharp Portal - Genetec Patroller™ 6.6

Genetec Patroller™ Law Enforcement User Guide 6.6
Applies to
Genetec Patroller™ 6.6
Last updated
2021-02-01
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.6

If you see a blue screen in Context Camera image in the Live feed tab of the Sharp Portal, you can troubleshoot the issue.

What you should know

CAUSE: The Sharp cable might not be connected properly.

Procedure

TRY THIS:

Verify that the Sharp cable is properly connected.