About permit hits - Genetec Patroller™ 6.5

Genetec Patroller™ Parking Enforcement Essential User Guide 6.5

Applies to
Genetec Patroller™ 6.5
Last updated
2020-05-15
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.5

Permit lists contain information on vehicles that are permitted to park in designated areas. The logic for a permit hit is the opposite of a hotlist hit. If a vehicle is not on a permit list, Genetec Patroller™ generates a hit.

Genetec Patroller™ administrators can configure the color of permit hits.

NOTE: In a Parking Enforcement Essential system, you can select either a permit rule or an overtime rule, but you cannot select both at the same time.
NOTE: The following screen capture is an example. The information displayed in the window varies depending on the Genetec Patroller™ mode you are running.

A Currently selected hit The plate review reel shows all unacknowledged hits (not accepted or rejected). The selected hit is highlighted.
  • Tap a hit on the list to see more information about it in the hit panel and information panel.
  • Tap Go live to return to live plate reading.
B Hit panel Shows information on the hit.
  • Tap Accept or Reject to acknowledge the hit.
C Map location of selected hit The circled vehicle is also shown in the plate review reel.
D Information panel Shows information on the vehicle and plate.
  • Tap the vehicle image to see it in the main viewer.
  • Tap the license plate text string to edit the plate.
  • Tap the printer icon to print the hit.
E Unacknowledged hits Tap Hits to display the list of all unacknowledged hits.