Known issues in Genetec Patroller™ 6.5 SR4 - Genetec Patroller™ 6.5 SR4

Genetec Patroller™ Release Notes 6.5 SR4

Applies to
Genetec Patroller™ 6.5 SR4
Last updated
2021-02-25
Content type
Release notes
Language
English
Product
Genetec Patroller™
Version
6.5

Genetec Patroller™ 6.5 SR4 includes the following known issues.

Issue Description
2208834 For Genetec Patroller™ installations that are configured to auto-enforce permit hits, when the system performs a last chance lookup, the status of the plate read is set to Enforced. Because the hit is the result of a last chance lookup, the status should be Not enforced.
1748095 For patrol vehicles that are configured to send live reads, hits, and positions to the server, when an offload is then performed manually, some offload files might not be processed by the LPR Manager.
1037494 If the cellular connection between Genetec Patroller™ and Security Center is lost, there is a short delay before GNSS positions are buffered. This can result in a lost positioning during LPR route playback. This issue is not present when offloading at the end of a patrol, but effects Patroller systems that are configured to send Patroller positions live to Security Center Server.
Workaround: You can correct the displayed route by offloading Patroller data at the end of the patrol.