Genetec Patroller™ 6.6.2 includes the following known issues.
| Issue | Description |
|---|---|
| 3021310 | Genetec Patroller™ does not support Windows 11. Running Windows operating systems higher than Windows 10 can result in unexpected issues. |
| 2972579 | Permits assigned to a new permit restriction might not be visible in Genetec Patroller™ until the application is restarted. |
| 2972491 | In an area where GPS satellite reception is blocked by nearby buildings, if the GPS location is not accurate when the patrol vehicle enters a covered parking facility and loses GPS reception, the positions of the vehicles in the parking facility will also not be accurate. |
| 2972057 | There are no indications on the Genetec Patroller™ Diagnostics page when high frequency position is active. |
| 2684487 | As a patrol vehicle moves and the map is redrawn, the blue line indicating the vehicle path can sometimes extend a short distance beyond the vehicle location. |
| 2592488 | For patrol vehicles that are configured to send live reads, hits, and positions to the server, when an offload is then performed manually, some offload files might not be processed by the ALPR Manager. |
| 2592411 | If the cellular connection between Genetec
Patroller™ and Security Center is lost, there is a short delay
before GNSS positions are buffered. This can result in a lost positioning during
ALPR route playback. This issue is not present when offloading at the end of a
patrol, but effects Patroller systems that are configured to send Patroller
positions live to Security Center Server.
Workaround: You can correct the displayed route by offloading Patroller
data at the end of the patrol.
|
| 2296616 | Genetec Patroller™ does not consider the permit restriction time range in last chance lookup calls. |