Known issues in Patroller 7.0.1 - Genetec Patroller™ 7.0.1 includes the following known issues. - Patroller 7.0 - Release notes - Known issues

Genetec Patroller™ Release Notes 7.0.1

Product
Patroller
Content type
Release notes
Version
7.0
Release
7.0.1
ft:locale
en-US
Last updated
2026-02-02

Genetec Patroller™ 7.0.1 includes the following known issues.

Issue Description
2973973 All vehicles using Plate link must run the same map engine version. If using BeNomad, ensure the .glic file version matches, for example, Genetec_NAM-CAN-USA-MEX_NT_2020.2.glic.
2972579 Permits assigned to a new permit restriction might not be visible in Genetec Patroller™ until the application is restarted.
2592488 For patrol vehicles that are configured to send live reads, hits, and positions to the server, when an offload is then performed manually, some offload files might not be processed by the ALPR Manager.
2592411 If the cellular connection between Patroller and Security Center is lost, there is a short delay before GNSS positions are buffered. This can result in a lost positioning during ALPR route playback. This issue is not present when offloading at the end of a patrol, but effects Patroller systems that are configured to send Patroller positions live to Security Center Server.
Workaround: You can correct the displayed route by offloading Patroller data at the end of the patrol.
2296616 Patroller does not consider the permit restriction time range in last chance lookup calls.
342694 The pinch-to-zoom feature in Patroller does not function in the map view.
340944 Zone names are sometimes not displayed on a group of zones, especially when they are shown vertically on the map.