Muting hotlist hits in Patroller - Patroller 6.7

Genetec Patrollerâ„¢ Standalone User Guide 6.7

Product
Patroller
Content type
Guides > User guides
Version
6.7
Language
English
Last updated
2023-06-20

When a hotlist hit occurs, the system plays a sound to notify you. You can mute notifications from specific hotlists. For example, you could choose to only hear the notification sound for your hotlist for stolen vehicles.

What you should know

  • Every time the Patroller application is started, all hotlists are unmuted.
  • Hotlists might be configured so that they cannot be muted.
  • The New Wanted hotlist is not displayed on the hotlist page and cannot be muted.
  • When a hit occurs on a muted hotlist, the hit is not displayed in review mode. Depending on system configuration, the hit might be available in the list of unacknowledged hits.

Procedure

  1. Open the hotlist selection screen.
  2. For each hotlist, click the icon to mute () or unmute () individual hotlists.
    NOTE: If you have many hotlists, you can Mute all or Unmute all hotlists.
    Hotlist list showing certain hotlists muted.
    Icon Description
    A Hotlist is muted.
    B Hotlists is configured so that it cannot be muted.
    C Hotlist is not muted.