Notification bar in Patroller - Patroller 6.7

Genetec Patroller™ Standalone User Guide 6.7

Product
Patroller
Content type
Guides > User guides
Version
6.7
Language
English
Last updated
2023-06-20

The Genetec Patroller™ notification bar reflects the mode you are working with and displays useful information such as the time/date, the Patroller name, and so on.

The appearance of the notification bar varies depending on which Patroller mode you are working in and how Patroller is configured. If you are not using a GPS device, the GPS connection status icon won’t appear, just as the Security Center connection status icon won’t appear when you are working with Patroller Standalone. The following example, illustrates the notification bar in Law Enforcement mode.

A Plate link icon The icon shows whether or not Patroller is using Plate link to share plate reads with other patrol vehicles.
  • When you enter an overtime zone or select a permit, a Downloading reads message is displayed. To ensure that all violations are detected, it is recommended that you wait until the # reads downloaded message is displayed and the Plate link icon displays a check mark () before continuing the patrol.
  • Arrows on the Plate link icon indicate whether plate reads are being uploaded or downloaded (). If plate reads are buffered in the system, a number indicates the number of reads that are awaiting transmission ().
B Camera connection status icon The icon changes color depending on the connection status of your cameras. If Patroller loses the connection to a camera, a sound alerts you of the change and the icon turns red. The icon will also indicate how many cameras are not connected. Tap the icon to open the Status window for more information about the problem.
C GPS connection status icon The icon changes color depending on the connection status of your GPS device. If Patroller loses its connection to the GPS device, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
NOTE: If no GPS is being used this icon does not appear.
D Security Center connection status icon (not applicable to Patroller Standalone) The icon changes color depending on the connection status of Security Center. If Patroller loses its connection to Security Center, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
E Error message icon Indicates there is an error message waiting with more information. Tap the icon to open the Messages tab on the Status page for more information about the error. Once you’ve tapped the icon it will disappear from the notification bar.
NOTE: The connection status icons are always displayed in the notification bar, but the Offload icon () is only displayed when an offload from a previous session was not complete. You can tap the icon in the notification bar to perform the offload immediately or wait until a later time to do it. Note that this icon is not applicable to Patroller Standalone systems.