Troubleshooting: Cannot review acknowledged hits in Patroller - Patroller 6.7

Genetec Patroller™ Standalone User Guide 6.7
Product
Patroller
Content type
Guides > User guides
Version
6.7
Language
English
Last updated
2023-06-20

If you cannot review acknowledged hits, you can troubleshoot the issue.

What you should know

CAUSE: The Enable reviews setting may be turned off (it is on by default).

Procedure

  1. Open Genetec Patroller™ Config Tool.
  2. Select User interface.
  3. On the General tab, turn on the Enable reviews setting.