Troubleshooting Patroller

Genetec Patroller™ Standalone User Guide 6.7

Product: Patroller
Content type: Guides > User guides
Version: 6.7
Language: English
Last updated: 2023-06-20

Introducing AutoVu Patroller
What is Patroller Standalone
Workflow for Patroller Standalone Enforcement
Starting Patroller
Exiting Patroller
Patroller main window for Standalone
Notification bar in Patroller
Working with Patroller
Searching for license plates in Patroller
About the Hits button in Patroller
About hotlist hits
About permit hits
Accepting and rejecting hits in Patroller
Reviewing acknowledged hits in Patroller
Editing reads in Patroller
Performing past read matching in Patroller
Selecting hotlists
Muting hotlist hits in Patroller
Selecting permits in Patroller
Manually capturing license plates in Patroller
Adding New Wanted plates in Patroller
Managing New wanted entries in Patroller
Offloading your data to an XML file in Patroller
Configuring your Patroller options
Viewing your Patroller statistics
Importing plate lists in Patroller
Checking the status of AutoVu components
Viewing your list of error messages in Patroller
Checking your Patroller version
Turning Sharp cameras on and off
Sharp camera selection icons
Video window in Patroller
Shortcut keys in Patroller
Troubleshooting Patroller
Troubleshooting: The in-vehicle computer does not start when the ignition is turned on
Troubleshooting: Map is white and only Patroller icon is displayed
Troubleshooting: Patroller position on map does not match actual position
Troubleshooting: Patroller is running but not receiving plate reads
Troubleshooting: Sharp losing connectivity and live feed not working
Troubleshooting: Manual capture of plate on a known hotlist not generating a hit in Patroller
Troubleshooting: Sharp not detected after docking in-vehicle computer
Troubleshooting: Cannot review acknowledged hits in Patroller
Troubleshooting: Blue screen in Context Camera screen in Sharp Portal
Troubleshooting: Hotlist or permit list does not update automatically in Patroller

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