Workflow for Patroller Standalone Enforcement - Patroller 6.7

Genetec Patroller™ Standalone User Guide 6.7
Product
Patroller
Content type
Guides > User guides
Version
6.7
Language
English
Last updated
2023-06-20

This section provides an overview of a typical Genetec Patroller™ Standalone workflow.

Before you begin your patrol

These are the common tasks to perform before you begin patrolling. If you can’t complete the tasks on this checklist, contact the Patroller administrator before starting your patrol.

Task Description Where to find more information
  • Start Patroller
 Start the Patroller application.
  • Check your plate lists in Patroller
 You must import your hotlists and permit lists in the Patroller application to receive alerts for hotlist and permit hits. Once a list has been imported, Patroller will update the list automatically every 60 seconds or when the Patroller application is restarted.
  • Check cameras
 Check the video feed of the Sharp(s) to see that they are working.
  • Check Security Center connection status
 If the status indicator on the notification bar is red, it means there’s an error with Patroller. Tap the indicator for more information.

During your patrol

The tasks to perform during a patrol depend entirely on the situations you encounter. Generally, you’ll respond to hotlist and permit hits, add or manage New wanted entries, perform Manual capture when needed, and so on.

Task Description Where to find more information
  • Respond to hotlist and or permit hits
 Hotlists contain information on stolen vehicles, scofflaw suspects, amber alerts, and so on. Permit lists contain information on vehicles that are permitted to park in designated areas. About the Hits button in Patroller
  • Manually add a new wanted vehicle
 A vehicle that isn’t on an imported hotlist can be entered as a New wanted vehicle any time during your shift. Adding New Wanted plates in Patroller
  • Manually capture a plate
 Capture a plate manually, such as when a plate isn’t in the Sharp camera’s field of view. Manually capturing license plates in Patroller
  • Perform past read matching
 Match previously captured reads with a new or updated hotlist. Performing past read matching in Patroller

After your patrol

These are the tasks to perform after you’ve finished patrolling.

Task Description Where to find more information
  • Review acknowledged hits
 Review the hits you enforced or did not enforce during your patrol. Reviewing acknowledged hits in Patroller
  • Offload data
 Depending on how your system is configured, offloading might occur when you exit the Patroller application. Offloading your data to an XML file in Patroller
  • Exit Patroller
 Depending on how your system is configured, Patroller may exit automatically after an offload. Exiting Patroller