Troubleshooting: Wheel imaging not working in Patroller - Patroller Curb Sense 6.7

Genetec Patroller™ User Guide 6.7 for Curb Sense™
Product
Patroller
Content type
Guides > User guides
Version
6.7
Language
English
Last updated
2023-06-20

If you are not receiving any wheel images, you can troubleshoot the issue.

What you should know

CAUSE: The required ports might not be open.

Procedure

TRY THIS:

Open ports 4545 and 4546 on the in-vehicle computer to ensure that all AutoVu™ components can communicate with each other.
For information about opening ports, see your Windows Help.