Genetec™ Advantage provides you with unrestricted access to technical support, all software releases, and several other services to proactively maintain system performance and improve adoption of the system.
NOTE: When contacting the Genetec™ Technical Assistance Center
by phone or by chat through the Genetec™ Portal, a valid training certification ID and a
System ID are required.
With Genetec Advantage, systems are maintained up to date
with the latest technological innovations developed by Genetec Inc. to ensure that the
systems operate optimally and are used to their full potential, generating maximum ROI from
the solution. Genetec Advantage is available for all packaged software products developed by
Genetec Inc., including, but not limited to Security Center, Genetec™ Mobile, Omnicast™,
Synergis™, Sipelia™, and Genetec Patroller™.