The end user will gain a voucher for Technical Certification Training, allowing a power user or IT administrator to receive training and be certified to access the Genetec™ Technical Assistance Center by phone, chat, and through the Technical Assistance section of the Genetec™ Portal.
This ensures a three-way collaboration between the integrator, the end user, and Genetec Inc. to speed up the issue resolution process.
- Available for Professional, Enterprise, and Security Center SaaS systems running Security Center 5.11 or later.
- Minimum of 300 total connections to be eligible.
- The second voucher is granted for Enterprise and Security Center SaaS systems with over 1,000 total connections.