Adding airport employees through Genetec ClearID™ - Genetec™ Airport Badging Solution 3.0

Genetec™ Airport Badging Solution Guide 3.0

Applies to
Genetec™ Airport Badging Solution 3.0
Last updated
2022-06-07
Content type
Guides > Plugin and extension guides
Language
English
Product
Genetec™ Airport Badging Solution
Version
3.0

As your company's authorized signatory for the airport, it is your responsibility to apply for airport ID badges for other employees in your company. You can do this through the Genetec ClearID™ web portal.

What you should know

An airport ID badge request is called identity request in Genetec ClearID™.
The following video illustrates how to request a new identity in Genetec ClearID™.

Procedure

  1. Log on to the Genetec ClearID™ web portal.
    Click the URL link provided in the ACCOUNT NOTIFICATION email you received from Genetec ClearID™ and then click Logon.
    The requests you have entered are listed.
  2. Click Request identity.
  3. In the General information page, enter the employee's personal information and click Next.
    The fields marked with an asterisk are mandatory for the Airport Badging Solution (ABS).
    Genetec ClearID™ General information page
    The Preferred name and External ID are not used by ABS, but might be useful for reporting in Genetec ClearID™. You can ignore the sections Web portal access and Access control.
  4. In the Work details page, enter the employee's employment information and click Next.
    The fields marked with an asterisk are mandatory for ABS.
    Genetec ClearID™ Work details page

    The Company and Employee ID are not used by ABS, but might be useful for reporting in Genetec ClearID™. ABS uses the authorized signatory's company as the employee's company and assigns its own unique ID to each badge applicant.

    The Supervisor is the authorized signatory who entered the information. This information is ignored by ABS, but you can use it for reporting purposes in Genetec ClearID™.

  5. In the Address page, enter the employee's address and click Next.
    The fields marked with an asterisk are mandatory for ABS.
    Genetec ClearID™ Address page
    NOTE: The State is required if the country is USA.
  6. In the Physical characteristics page, enter the required information and click Next.
    All fields are mandatory for ABS.
    Genetec ClearID™ Physical characteristics page
  7. In the Citizenship information page, enter the required information and click Next.
    The fields marked with an asterisk are mandatory for ABS.
    Genetec ClearID™ Citizenship information page
    NOTE: You must enter at least one citizenship. If you enter a Passport number, the Issuing country and Passport type are required.
  8. In the Review page, enter a reason for this request and click Finish.
    Genetec ClearID™ Citizenship information page
    NOTE: The Reason for identity request is ignored by ABS, but might be useful for reporting in Genetec ClearID™.
    A new request is added to the system with the status Waiting for approval. The badge request is resumed in ABS, taken care by the badging officer. When the badge request is approved, and when the badge is issued, you also get a status update in the Genetec ClearID™ web portal.