As your company's authorized signatory for the airport, it is your responsibility to
apply for airport ID badges for other employees in your company. You can do this through the
Genetec ClearID™ web portal.
An airport ID badge request is called identity request in Genetec ClearID™.
The following video illustrates how to request a new identity in Genetec ClearID™.
Procedure
Log on to the Genetec ClearID™ web portal.
Click the URL link provided in the ACCOUNT NOTIFICATION email you received from
Genetec ClearID™ and then click
Logon.
The requests you have entered are listed.
Click Request identity.
In the General information page, enter the employee's personal
information and click Next.
The fields marked with an asterisk are mandatory for the Airport Badging Solution (ABS).
The Preferred name and External ID are
not used by ABS, but might be useful for reporting in Genetec ClearID™. You can ignore the sections Web
portal access and Access control.
In the Work details page, enter the employee's employment
information and click Next.
The fields marked with an asterisk are mandatory for ABS.
The Company and Employee ID are not
used by ABS, but might be useful for reporting in Genetec ClearID™. ABS uses the authorized signatory's company
as the employee's company and assigns its own unique ID to each badge
applicant.
The Supervisor is the authorized signatory who
entered the information. This information is ignored by ABS, but you can use it for
reporting purposes in Genetec ClearID™.
In the Address page, enter the employee's address and click
Next.
The fields marked with an asterisk are mandatory for ABS.
NOTE: The State is required if the country is
USA.
In the Physical characteristics page, enter the required
information and click Next.
All fields are mandatory for ABS.
In the Citizenship information page, enter the required
information and click Next.
The fields marked with an asterisk are mandatory for ABS.
NOTE: You must enter at least one citizenship. If you enter a Passport
number, the Issuing country and Passport
type are required.
In the Review page, enter a reason for this request and click
Finish.
NOTE: The Reason for identity request is ignored by ABS, but might
be useful for reporting in Genetec ClearID™.
A new request is added to the system with the status Waiting for
approval. The badge request is resumed in ABS, taken care by the badging
officer. When the badge request is approved, and when the badge is issued, you also get a
status update in the Genetec ClearID™ web
portal.