Assigning credential cards to airport badges - Genetec™ Airport Badging Solution 3.0

Genetec™ Airport Badging Solution Guide 3.0

Applies to
Genetec™ Airport Badging Solution 3.0
Last updated
2022-06-07
Content type
Guides > Plugin and extension guides
Language
English
Product
Genetec™ Airport Badging Solution
Version
3.0

You must assign a credential card to an airport badge to activate it. To do this, you respond to the card request previously created for this badge, and print the badge.

What you should know

The number of pending card requests is shown in the Card requests () icon in the notification tray, and at the top of the Credential management task.

Procedure

  1. In the notification tray, click Card requests ().
  2. In the Card requests dialog box, select the request you want to respond to.
    Airport badging management: Card requests
  3. To modify the request, click Modify (), edit the request, and then click OK.
    Card request modification screen
  4. To deny the request, click Deny request ().
    The card request is deleted from the notification tray and from the Badges page. You can issue another credential card request for the same badge at a later date.
  5. To assign a card credential, click Associate card ().
    In the Associate cards dialog box that opens, do one of the following:
    Airport badging management: Respondng to a card request
    • To assign a credential automatically, click Automatic entry, then select a reader (USB reader or a door), and present the card at the reader.

      If an eligible card is presented, it is immediately assigned. If the card has not been enrolled, it is enrolled automatically. If the card was already assigned to someone, it is rejected.

      For information on how you can encode a credential on your card before enrolling it, see Assigning credentials.

    • To assign a credential manually, click Manual entry, then select a card format, enter the required data fields, and click Enroll.

      If an eligible card is entered, it is immediately assigned. If the card has not been enrolled, it is enrolled automatically. If the card was already assigned to someone, it is rejected.

      CAUTION:
      Enter your card data carefully because the system cannot validate whether the data you entered correspond to a physical card or not.
    • To assign an existing credential, click Existing credential, then double-click a credential from the list of eligible credentials.
      WARNING: Never assign an existing credential to a card request created for a badge. The card request will be deleted, and the badge will remain as Not assigned. This is a system limitation.
    A new credential named after the cardholder is created.
  6. Click Close to complete this request.
  7. (Optional) Back to the Airport badging management task, in the Credentials section, select the completed card request and click Synchronize badge ().
    In the employee list, the applicant's status changes to Active.
    NOTE: You can also skip this step and wait for the system to refresh the employee list every night at 3 AM.
  8. At the bottom of the screen, click Credential management.
    The Credential management task opens.
  9. In the Search field, enter the applicant's first and last name separated by an underscore character, and click Search ().
  10. In the credential list, select the applicant's credential and click Modify ().
    The credential details window opens, showing you a preview of the badge. The following screen capture is an example. Your layout might look different depending on the custom fields you have and how you decided to group them.
    Cardholder management: Credential details window showing an active credential
  11. Verify the credential information and add any missing information if necessary.
  12. If all information is correct, click Print badge.
    For more information on how to manage credentials in Security Center, see About credentials.