Revoking airport badges - Genetec™ Airport Badging Solution 3.0

Genetec™ Airport Badging Solution Guide 3.0

Applies to
Genetec™ Airport Badging Solution 3.0
Last updated
2022-06-07
Content type
Guides > Plugin and extension guides
Language
English
Product
Genetec™ Airport Badging Solution
Version
3.0

When an employee no longer works at the airport, or if their badge is lost, you should revoke their badge to prevent it from being misused.

What you should know

When you revoke a badge, you deactivate the associated credential indefinitely. You also have the option to deactivate the cardholder at the same time. When you reactivate the badge, the cardholder is automatically reactivated.

Procedure

  1. From the Airport badging management task, select the applicant's name from the list of companies and employees.
    To search for an employee, click at the bottom of the list and use the Search dialog box.
  2. Click the Badges tab.
  3. In the Credentials section, select the badge (Company and Badge type) you want.
  4. At the bottom of the screen, click and then click Change badge status ().
  5. In the dialog box that opens, click Status and select Revoked.
    Airport badging management: Add PIN code dialog box
  6. Click Revocation reason and select the reason.
  7. Select Cardholder if you want to deactivate the cardholder at the same time.
  8. Select Returned if the employee has returned the badge.
  9. Click OK.
    After a few seconds, the status of the badge changes to Revoked. The cardholder (if selected) and the credential associated to the badge are deactivated at the same time.
    Airport badging management: Badges page showing a revoked credential
  10. (Optional) To check the cardholder and credential status, click Manage cardholders, find the cardholder in the cardholder list, select it and click Modify ().
    The cardholder details window opens. The cardholder (if selected) and the credential should be Inactive. If the cardholder has two credentials, the second one is not affected. The following screen capture is an example. Your layout might look different depending on the custom fields you have and how you decided to group them.
    Cardholder management: Cardholder details window showing inactive cardholder and credential.