Enabling failover on the plugin role - Genetec™ Enhanced Cardholder Management 1.0

Genetec™ Enhanced Cardholder Management Plugin Guide 1.0.0

Genetec™ Enhanced Cardholder Management
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Guides > Plugin and extension guides
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To improve the availability of your plugin role, you can add a secondary server on standby. If the primary server hosting the role becomes unavailable, the secondary server is automatically used.

Before you begin

  • Ensure that you have an expansion server available as a secondary server for your plugin role. If you do not have an expansion server available, add an expansion server to your system.
  • If your plugin role is hosted on the main server, you must first move it to an expansion server.
    NOTE: If you must host the plugin role on the main server, configuring the plugin role failover is not enough: you must also configure the Directory failover. Role failover is managed by the Directory role, and Directory failover is managed by the Directory Manager role. For more information, see Directory failover and load balancing.

What you should know

Failover is a backup operational mode in which a role (system function) is automatically transferred from its primary server to a secondary server that is on standby. This transfer between servers occurs only if the primary server becomes unavailable, either through failure or through scheduled downtime. For more information, see Role failover.


  1. From the Config Tool home page, open the Plugins task.
  2. Select your plugin role from the entity tree and click Resources.
  3. Under the Servers list, click Add an item ().
    A dialog box opens, listing all remaining servers on your system that are not yet assigned to this role.
  4. Select the server that you want to add as a secondary server and click Add.
    The secondary server is added below the primary server. The green LED indicates which server is hosting the role.
    NOTE: The servers are listed in the order that they are picked if a failover occurs. When the primary server fails, the role automatically switches to the next server on the list.
    window with failover servers listed.
  5. To change the priority of a server, select it from the list, and click the or buttons to move it up or down the list.
  6. If you want the primary server to retake control after it is restored from a failover, select the Force execution on highest priority server option.
    To minimize system disruption, the role remains on the secondary server after a failover occurs, by default.
  7. Click Apply.