Messaging Genetec Mobile users - Genetec Mobile

Genetecâ„¢ Mobile Getting Started Guide

Applies to
Genetec Mobile
Last updated
Content type
Guides > User guides
Genetec Mobile
User guides

You can send messages to other mobile users using the Genetecâ„¢ Mobile app.

What you should know

  • Messages in your inbox are displayed as individual messages, rather than regrouped conversations.
  • You cannot view your inbox until you receive a message from another mobile user.
  • You cannot view past messages you have sent.


To start a new conversation with a mobile user:

  1. From the Maps page, tap ().
  2. In the Search field, enter the username of the mobile user you want to message, and select the user from the list.
  3. Tap the Write something field and enter your message.
  4. Tap Send.

To continue a previous conversation with a mobile user, do the following:

  1. Tap () to open the user menu, then tap () to open your inbox.
  2. Tap the conversation you want to continue.
  3. Tap the Reply field and enter your message.
  4. Tap Send.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.