Resolved issues in Third-Party ALPR 5.10.13.0 - Third-Party ALPR 5.10.13.0 - Release notes

Genetec™ Third-Party ALPR Release Notes 5.10.13.0
Product
Third-Party ALPR
Content type
Release notes
Version
5.10
Release
5.10.13.0
ft:locale
en-US
Last updated
2026-01-27
Issue First reported in Description
427822 5.10
Starting in Security Center 5.13, the "region" filter in the Unified Report has stopped working.
467964 5.10
The OAuth setup in the Message Broker Data Source does not work on Security Center 5.14 systems.
475489 5.10
In Security Center versions 5.13 and 5.14, the unified report no longer displays values for the following columns
  • Offload timestamp
  • Rule
476175
A new column called "Cannot delete the database. It is still in use" sometimes appears in the unified report.



Workaround:
  1. Unselect the ALPR Manager from the Record Fusion service under ALPR hit and ALPR read.
  2. Close the Unified Report.
  3. Open the Unified Report.
  4. Check the ALPR Manager from the Record Fusion service under ALPR hit and ALPR read.
  5. If the issue persists, restart the Genetec Server and Security Desk. This can resolve the issue.
498175 5.10
In some Security Center systems that do not meet the minimum version requirements, the installer for the Third-Party ALPR plugin fails without providing a warning message explaining the reason.
508229 5.10
Hotlists associated with the ALPR Matcher role can fail to generate hits in the Third-Party ALPR plugin because of incorrect detection rules for hotlist ownership.