Genetec™ Update Service (GUS) collects information about your system usage to help improve its products, including product version information and detailed system architecture. You choose how your data is collected during the installation of Security Center.
How is data collected?
IMPORTANT: Data is collected over a secure, encrypted channel.
GUS is
included as part of the Security Center
installation and you first see the data collection options during the install. You must
choose what level of data collection you want the system to perform.On the Help Improve Genetec™ Products page, of the Security Center
Installer, you are asked to select one of the following data collection options:
- Yes, I want to participate
- You agree to share your system data and your system ID with Genetec Inc. to
facilitate proactive support and improve communication.Two types of data are being collected:
- Health data
- Directories, roles, units, and entities that you have in your system, and their availability (up and down times).
- System configuration data
- Machines, operating systems, and installed Genetec products and their versions.
- Yes, I want to participate, but anonymously
- You agree to share your system data with us, but you want that information to remain anonymous. We will not receive any data (system ID, machine names, entity names) that identify your company. No activation code is required. No identifiable data will ever leave your network. We use the anonymized data you share for statistical purposes. No one can access your data through the Genetec Portal.
- No, I do not want to participate
- No data is collected for product improvement.
For more information, see Installing the Security Center main server.
Watch this video to learn more. Click the
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