Enabling calls to VoIP devices - Genetec Web App

Genetec™ Web App Administrator Guide
Product
Genetec Web App
Content type
Guides > Administrator guides
Language
English
Last updated
2024-08-16

To enable calls to Voice over Internet Protocol (VoIP) devices from Genetec™ Web App, you must install and configure the Sipelia™ Gateway plugin in Security Center.

Before you begin

Install Sipelia 2.14 or later on your Security Center system.

Procedure

  1. Add the Sipelia and Sipelia Gateway plugin roles.
    For more information, see Adding the Sipelia and Sipelia Gateway plugin roles on the TechDoc Hub.
  2. Enable Sipelia Gateway for Web App users.
    For more information, see Enabling Sipelia Gateway for mobile users on the TechDoc Hub.

After you finish

Sign in to the Genetec™ Web App. A call () icon is now displayed in the notification tray.