Logging on to the Genetec Web App - Genetec Web App

Genetec™ Web App Administrator Guide

Genetec Web App
Content type
Guides > Administrator guides
Last updated

From a web browser, you can use the Genetec™ Web App to monitor entities in your system and generate reports.

Before you begin

Make sure you have the IP address or hostname of the computer that runs the Web Server role.

What you should know

  • Closing the browser window does not log off users from the Genetec Web App.
  • To keep your system secure, log off from the Genetec Web App whenever you leave your computer unattended.


  1. In your web browser, enter the URL of the Genetec Web App.
    The URL is located on the Properties page of the Web Server role. The format of the URL for the Genetec Web App is https://<host>:<port>/<web address>:
    • <host> represents the IP address or host name of the server that hosts the Web App Server role.
    • <port> represents the HTTPS port used by the Web Server role. Port 443 is used by default.
    • <web address> represents the URL segment used to create the base address of your web application.
    The Genetec Web App logon page opens.
  2. On the logon page, enter your credentials and click Log on.
    If you do not know your username and password, contact your system administrator.
    The Genetec Web App opens to the default task.