What formats can be used to stream video in the Genetec Web App? - Genetec Web App

Genetecâ„¢ Web App Administrator Guide

Product
Genetec Web App
Content type
Guides > Administrator guides
ft:locale
en-US
Last updated
2025-03-21

Answer: You can use H.264 and MJPEG to stream video in Genetecâ„¢ Web App.

For H.264 streaming, the browser must be configured to support H.264/avc3 in its media source extension. H.264 video streams are not transcoded, but are transmitted directly from the camera to the Genetec Web App video player.

The input stream to the Media Gateway is always H.264 at 15 FPS at different resolutions such as 320x240, 640x480, 1280x720, and 1920x1080.

When the Media Gateway transcodes the stream to MJPEG, the stream is at 8 FPS and the same resolution as the original stream or lower.