To clear all alarms across your Security Center system, including alarms that are currently under investigation and have not had their acknowledgment condition cleared, you can force acknowledge all alarms in the Genetec™ Web App.
What you should know
- The Force acknowledge alarms button is only available to admin users.
- The Force acknowledge alarms button clears all alarms across your Security Center system, including alarms that are not visible to admin users.
- You must have the Forcibly acknowledge alarms privilege to forcibly acknowledge alarms.
Procedure
-
Click the Active alarms (
) icon in the notification tray.
A side panel containing a list of active alarms opens. -
Click
, and then
click Force acknowledge alarms.
A warning message is displayed to verify if you want to forcibly acknowledge all alarms.