Monitoring doors in a map in the Genetec Web App - Monitor and interact with doors and readers in the Maps task. - Genetec Web App - User guides

Genetec™ Web App User Guide
Product
Genetec Web App
Content type
Guides > User guides
ft:locale
en-US
Last updated
2026-05-20

Monitor and interact with doors and readers in the Maps task.

What you should know

In the Maps task, you can:
  • View door health (offline, online, warning state, maintenance mode).
  • View door status (closed or opened).
  • View door lock status (locked or unlocked ).
  • View associated video and access control events.
  • Control door and reader entity commands.

Procedure

  1. In the Navigation menu click Maps.
  2. Click the Select map ( ) icon, then choose the map you want from the list.
  3. Search for a specific door using the search bar, or navigate to a door marker displayed in your map view.
  4. Hover over the door marker to view its lock status and commands.
    Door icon on a map with the door status dialog box displayed.
  5. Click a door marker to display video, entity controls, and events in a side panel.
    Maps page side panel for doors.
    NOTE: To enlarge the video displayed in the side panel, click the Maximize video () button.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.