How do I find my Genetec™ Advantage contract number? - Security Center

Applies to
Security Center
Last updated
2021-08-25
Content type
FAQ
Language
English (United States)
Product line
Security Center unified platform > Security Center
Version
ContentOps
ContentSolution

How do I find my Genetec™ Advantage contract number?

You can find your Genetec™ Advantage contract number on the About page in Security Desk and Config Tool, or through the System Management page on GTAP.

You need your Genetec™ Advantage contract number to renew your contract or review which products are covered. If you cannot access Security Center or GTAP, contact your system administrator or system integrator.

Finding your contract number in Security Center

From Security Desk or Config Tool, open the About page.

Finding your contract number on GTAP

From the System Management page on GTAP, find your system using the available search filters. Your contract number is listed on your system's page under Genetec™ Advantage Information.