How do I find my system ID? - You can find your Security Center system ID on the About page in Security Desk or Config Tool, or on the System Management page in the Genetec™ Portal. - Security Center - FAQs

Product
Security Center
Content type
FAQs
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Language
English
Last updated
2026-06-03

How do I find my system ID?

You can find your Security Center system ID on the About page in Security Desk or Config Tool, or on the System management page in the Genetec™ Portal.

You need your system ID to purchase add-ons for your system, such as cameras or user connections. If you cannot access Security Center or the Genetec Portal, contact your system administrator or system integrator.

Finding your system ID in Security Center

From Security Desk or Config Tool, open the About page.
Config Tool About page showing the License information with the System ID highlighted.

Finding your system ID in the Genetec Portal

Sign in to the Genetec Portal and click Manage my licenses. Use the available search filters, such as End user, System Name, or Product type.
Genetec Portal System Management page with the End user filter set to "Unified Content Services".

If you have multiple systems, double-click the result panel to open the system information page, and make sure you have the correct system.