Answer: Yes. In Security Center 5.7 and earlier, Mercury LP controllers are enrolled as Mercury EP controllers in Config Tool and are displayed as EP controllers. For example, an LP1501 controller is displayed as EP1501 in Security Center.
Before enrolling your Mercury LP controller in Security Center 5.7 or earlier, you must do
the following:
- Upgrade your Synergis™ unit to the latest
Synergis™
Softwire version.
- For a Synergis™ Cloud
Link that is running Synergis™
Softwire 10.5 or earlier:
- Upgrade to Synergis™ Softwire version 10.6.
- Upgrade to Synergis™ Softwire version 10.9 SR1.
- For a Synergis™ Master
Controller unit that is running 2.2 or earlier:
- Upgrade to Synergis™ Softwire version 10.0.
- Upgrade to Synergis™ Softwire version 10.6.
- Upgrade to Synergis™ Softwire version 10.9 SR1.
- For a Synergis™ Cloud
Link that is running Synergis™
Softwire 10.5 or earlier:
- If you are using Security Center 5.4 SR3, you must install Security Center 5.4 SR3 CU12.
- If you are using Security Center 5.3 SR1, 5.4
GA-SR2, or 5.5 GA-SR4, enable TLS 1.0 on your Synergis™ unit as follows:IMPORTANT: For security purposes, it is not recommended to enable TLS 1.0 for Synergis™ Cloud Link.
- Download one of the following firmware files:
- For units running Synergis™ Softwire 10.9 to 10.10: Download the TLS10Compatibility_v1.sfw firmware file from https://downloadcenter.genetec.com/support/Firmware/Softwire/TLS10Compatibility/TLS10Compatibility_v1.sfw.
- For units running Synergis™ Softwire 10.11 and later: Download the TLS10Compatibility_v2.sfw firmware file from https://downloadcenter.genetec.com/support/Firmware/Softwire/TLS10Compatibility/TLS10Compatibility_v2.sfw.
- Upgrade the firmware on your Synergis™ unit using the
TLS10Compatibility_v(X).sfw file, as follows:
- Log on to the Synergis™ unit using Synergis™ Appliance Portal.
- Click .
- In the file browser, select the downloaded TLS10Compatibility_v(X).sfw file and click .
- After the upgrade is complete, log on to the Synergis™ unit again using the Synergis™ Appliance Portal.
- Restart the unit's software by clicking .
- Log on to the Synergis™ unit again using the Synergis™ Appliance Portal.
- Restart the unit's hardware by clicking .
- Download one of the following firmware files: