Known issues in ID Scanner plugin 3.1 - ID Scanner 3.1

ID Scanner Plugin Guide 3.1

Applies to
ID Scanner 3.1
Last updated
2020-05-15
Content type
Guides
Guides > Plugin and extension guides
Language
English
Product
ID Scanner
Version
3.1

The ID Scanner plugin 3.1 integration includes the following known issues.

Issue Description
1008166 For a keyboard wedge scanner, the Tab, Escape and Arrow keys are not working in the ID Scanner scan menu.
Workaround: Use the mouse to navigate.
2021858 Due to an update of third-party libraries, you cannot upgrade between minor versions of ID Scanner 3.1.
Workaround: You must uninstall the plugin before installing the latest build (3.1.51.0).
793286 Quebec driver's licenses that were issued in September 2015 or later cannot be read using a 3M™ AT9000 MK2 card reader, due to the smaller resolution of the PDF417 barcode.
Workaround: Scan Quebec driver's licenses that were issued in September 2015 or later using a 3M™ CR5400 card reader.