Downloading and installing the Industrial IoT plugin - Industrial IoT

Industrial IoT Plugin Guide

Applies to
Industrial IoT
Last updated
Content type
Guides > Plugin and extension guides
Industrial IoT

To collect and organize information from devices that support Modbus, BACnet, OPC UA, SNMP, HTTP, MQTT, or TCP protocols, you must use the Industrial IoT installation package to install the related plugin on a Security Center server and on all client workstations.

Before you begin

Ensure the following:

What you should know

  • When prompted, select the plugins that you want to deploy. The options include Modbus, BACnet, OPC Client, SNMP Manager, HTTP Server, MQTT Client, and TCP Server.
  • Sharing a database is not supported, and having more than one plugin on the same database could result in severe configuration issues. This can include duplicate devices being generated in Security Center.
  • Although it is possible to host the plugin role on any server, it is a best practice to host that role on a dedicated expansion server for best system performance.
  • For your operators to have access to the features added by this plugin, you must install this plugin on all Security Center client workstations.


  1. Open the GTAP Product Download page.
  2. From the Download Finder list, select your version of Security Center.
  3. Search for your package by name and download it.
  4. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  5. Close all Genetec™ applications and stop the Genetec™ Server service.
  6. Stop all Genetec™ applications, including Genetec™ Server, Security Desk, and Config Tool.
  7. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  8. Follow the installation instructions:
    1. On the Setup Type page, you must select one of the following:
      A client installation installs the client portions of all four plugins (BACnet, Modbus, OPC Client, and SNMP Manager) in Security Desk.It should be selected when installing the plugin on workstations and servers other than the main server.
      A server installation is the basic initial install that is required to run the plugins. It installs the plugins that you select and any supporting applications, such as RabbitMQ (for Modbus and SNMP) and BACstac (for BACnet). Server installation should be selected when installing on servers where the plugin role will be running.
    2. On the Select programs to install page, select the plugins that you want to install.
    3. If RabbitMQ is not configured on your system, a RabbitMQ Configuration page will be displayed in the installer. You must enter a username, password, and a secure connection port.
  9. Follow the installation instructions.
  10. To install Genetec™ Time Series, do the following:
    1. On the Select programs to install page, select Install Genetec™ Time Series DB for on-premise Time Series feature.
    2. On the Time Series Database Destination Folders page, specify the folder where PostgreSQL will be installed, and where the PostgreSQL data will be located.
    3. On the Time Series Database Configuration page, enter the password and port that will be used to connect to the PostgreSQL service.
  11. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.