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Industrial IoT Plugin Guide 5.2.3.0

Product
Industrial IoT
Content type
Guides > Plugin and extension guides
Version
5.2
Release
5.2.3.0
ft:locale
en-US
Last updated
2024-07-11

For the Genetec™ Industrial IoT plugin to communicate with BACnet devices, you must ensure that the BACstac (BACnet protocol stack) service is running and that the BACnet protocol is enabled in the plugin.

What you should know

  • The Industrial IoT plugin installation package starts the BACstac Windows service.
  • The BACstac service is installed with the Server version of the Industrial IoT plugin.
  • The BACstac service is required for the plugin to communicate with BACnet devices.
  • The BACstac service must run automatically on the server that hosts the Industrial IoT plugin.

Procedure

  1. In Windows, open the Services application.
  2. Find BACstac Protocol in the Services list.
    Services window showing BACstac service with its recommended settings.
  3. If you are configuring the plugin server, make sure that the Service status is Running and the Startup type is set to Automatic.
  4. From the Config Tool homepage, open the Plugins task.
  5. From the entity browser, select the Industrial IoT plugin role and click the Protocols tab.
  6. In the Protocols list, turn on the BACnet switch and click Apply.
  7. Configure the following settings and click Apply:
    Polling interval
    The period (in milliseconds) at which Security Center polls the device.
    NOTE: The polling interval is only used when the device does not support the change of value (COV) notifications.
    Force polling
    If enabled, every data point is polled at a regular interval. If disabled, subscription to value change is prioritized.
    Request timeout
    Timeout period for every transmission of a request. By default it is set to 5,000 millisecond.
    Number of retransmissions before failure
    Number of retransmissions of a request after a timeout occurs.
    Maximum number of concurrent requests per device
    It is the maximum number of confirmed requests that a device can receive concurrently.
    Out-of-service warnings
    Enable this option to provide users with a warning message when the device is out of service (when the Status is displayed in yellow). You can override this setting on a per-device basis.