Installing the Inter-System Gateway service - Inter-System Gateway 1.1

Inter-System Gateway Configuration Guide 1.1

Product
Inter-System Gateway
Content type
Guides > Plugin and extension guides
Version
1.1
Language
English
Last updated
2023-08-31

The Inter-System Gateway (IS Gateway) service has its own installer.

Before you begin

Ensure the following:

What you should know

  • Although you can run the IS Gateway service on the server hosting the RSA Surveillance plugin role, it is recommended to dedicate a server for the IS Gateway service.
  • The IS Gateway service and the docker engine can be installed on two separate machines if the system load requires it. You can also dedicate more servers to run the docker engine.
Watch this 2-minute video to learn how to install the IS Gateway service on your server.

Procedure

  1. Right-click setup.exe found in the Installation folder of your IS Gateway package, and click Run as administrator.
    The InstallShield Wizard opens.
  2. On the Choose Setup Language page, select the language of the InstallShield Wizard, and click Next.
  3. On the welcome page, click Next.
    Welcome page of the IS Gateway Installer.
  4. On the License Agreement page, read the terms in the Software License Agreement, select I accept the terms in the license agreement, and then click Next.
  5. On the Destination Folder page, click Change, specify the destination folder, and then click Next.
    Destination Folder page of the IS Gateway Installer.
  6. On the Custom Setup page, select the components you want to install, and then click Next.
    Custom Setup page of the IS Gateway Installer.
    NOTE: RabbitMQ Server is selected by default. Clear this option if RabbitMQ is already installed and working. Select Install Mirantis Container Runtime if you do not have a working installation of the docker engine service.
  7. On the RabbitMQ Configuration page, enter the information for communicating with the RabbitMQ Server and click Next.
    RabbitMQ Configuration page of the IS Gateway Installer with sample values.
    NOTE: The field Fully qualified domain name is not shown if you are installing RabbitMQ on your local computer. If you are using RabbitMQ installed on another computer, enter the name of that computer in that field.
  8. On the Windows Service Configuration page, enter the credentials of the user authorized to connect to the IS Gateway service and click Next.
    Windows Service Configuration page of the IS Gateway Installer with sample values.
    NOTE: This user account must be a member of the Administrators group.
  9. On the Inter-System Gateway Configuration page, enter the credentials of the user authorized to connect to the web portal of IS Gateway and the listening port, and then click Next.
    Inter-System Gateway Configuration page of the IS Gateway Installer.
  10. On the Docker Certificate Configuration page, enter the Docker certificate password, and then click Next.
    Docker Certificate Configuration page of the IS Gateway Installer.
    IMPORTANT: Be sure to remember this password. The installer uses this password to generate a certificate that will be used for secure communication with the Docker Engine. The Installer copies the certificate as a key.pfx file to the C:/ProgramData/Docker/config/Certificates folder. If you do not see the C:/ProgramData folder on your machine, change the viewing option of the File Explorer to show hidden items.
  11. On the Ready to Install the Program page, click Install.
    The installation starts. This might take a while.
  12. On the final page of the InstallShield Wizard, click Finish.
    InstallShield Wizard Completed page of the IS Gateway Installer.
  13. If the InstallShield Wizard asks you to restart your server, do it.
  14. Open the Services app and ensure that the Genetec Inter-System Gateway service is running.

After you finish

Go to the server hosting the RSA Surveillance plugin role and configure the Inter-System Gateway service.