[KBA-79180] “Access control unit is taking longer than expected to respond” event description is displayed more after upgrade
Sometimes after upgrading to Security Center 5.11, the Unit warning activated event with the Access control unit is taking longer than expected to respond description is generated more than usual for Synergis™ Cloud Link and legacy Synergis Cloud Link units.
The Unit warning activated event is found in the Access control
unit events and Access control health history
reports in Security Center.
Applies to
Security Center 5.11.0.x to 5.11.3.6 and 5.12.0.x.
Cause
A coding issue.
Workaround
Upgrade to Security Center 5.11.3.7 or later, or 5.12.1.0.
Status
This issue is resolved in Security Center 5.11.3.7 and later, and 5.12.1.0 and later.