[KBA-79181] SharpV OS 14.3.0 update could fail
The update from SharpOS 14.x to SharpV OS 14.3.0 can fail, causing the SharpV unit to be non-functional.
Applies to
SharpV G3 units running SharpOS 14.x.
Cause
The update from SharpOS 14.x to 14.3.0 can fail with the error message "The process exit code '1' is not of allowed exit codes '0,3,4,5'". After the update rollback, the Sharp logs are flooded with the message "Error when invoking FrameAnalyticsDone" and with CMU communication errors. At this point, the video feed is no longer accessible and plate reads are not generated.
Workaround
If the update fails with this error message, contact AutoVu™ Support for assistance.
Status
This issue is resolved in SharpV OS 14.3.1 and later.