To report on the activities related to the KONE Destination Dispatch plugin, you can
create reports using the Elevator dispatch activities task in Security
Desk.
Before you begin
Operators must have the Dispatch elevator activities privilege in order to generate
reports using the
Elevator dispatch activities task.
Procedure
-
From the home page in Security
Desk, open the Elevator dispatch activities task.
-
Select the entities that you want to report on.
-
Select your report filters.
You can apply filters for the following:
- Cardholders
- Credentials
- Elevator kiosk
- Floor marking
-
Enter a time range.
-
Click Generate report.
The query results are displayed. This includes:
- The credential that was swiped by a cardholder at a kiosk.
- The elevator group that was used.
- The source and destination floor.
NOTE: If the cardholder fails to select
a destination floor in the allotted time, the destination floor is
shown as
Undefined.

- Timestamps of when the cardholder swiped their card and selected their
destination floor.