Known issues in Key Systems Security Asset Manager plugin 3.0.0 - Key Systems Security Asset Manager 3.0.0

Key Systems Security Asset Manager Plugin Guide 3.0.0

Applies to
Key Systems Security Asset Manager 3.0.0
Last updated
2024-03-01
Content type
Guides > Plugin and extension guides
Language
English
Product
Key Systems Security Asset Manager
Version
3.0

The Key Systems Security Asset Manager plugin 3.0.0 integration includes the following known issues.

Issue Description
3510691 If events have identical names in their active and cleared states, event-to-actions triggered by those events are triggered twice.
Workaround: Use the Enable cabinet alarms option to trigger event-to-actions on alarms generated by the plugin instead of on events.
3317861 Generating a Key Systems activities report might time out and fail if the plugin has a large number of events in the database.
Workaround: Adjust your time range filter to a narrower range.
3167031 When the Key Systems activities report is generated, the time range filter is not applied properly. When the report is generated multiple times, the filtered events are different in each report.
2806749 After creating a Key Systems plugin role, custom entities owned by other plugins are added under the Key Systems role instead of under their parent plugin.
2761789 Key Systems cabinets do not support FASC card formats.
2761788 Key Systems cabinets do not support CSN card formats.
2761109 Changing the Key Systems Visual options to any selection other than Show notification only is not saved.
2736470 An alarm that is triggered in the period between the plugin connecting to a cabinet and the cabinet being enrolled in Security Center cannot be acknowledged and may cause the plugin to not work as expected.
Workaround: All Key Systems Security Asset Manager assets must be returned to their cabinets before adding the cabinet to Security Center.