KiwiVision™ for Security Center 5.11.2.0 includes the following known limitations.
| Affected module | Issue | First reported in | Description |
|---|---|---|---|
| Security video analytics | 3336844 | Security Center 5.11.2.0 | Triggered camera events display video to users with an insufficient user level or invalid encryption certificate when camera blocking or encryption is active. |
| Camera Integrity Monitor | 2483637 | Security Center 5.9.2.0 | In the Camera Integrity Monitor widget,
events are sometimes missing thumbnails because the Archiver role is not able to
provide them. Workaround: Click the thumbnail placeholder to reload the
thumbnail.
|
| Camera Integrity Monitor | 2426299 | Security Center 5.9.1.0 | In the Camera Integrity Monitor widget, the reference image is not displayed for federated events. |
| Camera Integrity Monitor | 2426297 | Security Center 5.9.1.0 | In the Camera Integrity Monitor widget, the Reset button does not work for federated events. |
| Camera Integrity Monitor | 1922952 | Security Center 5.8 GA | After changing the configuration of the Camera Integrity Monitor role, camera integrity monitoring only starts at the next camera check interval. |
| Privacy Protector™ | 2132405 | Security Center 5.8 GA | Cannot dewarp playback video when privacy protection is enabled for fisheye cameras. |
| Privacy Protector™ | 2020516 | Security Center 5.8 GA | Using Boost Quality when Privacy Protection is enabled can force the camera into a learning phase where the whole image is blurred. |
| Privacy Protector™ | 1952891 | Security Center 5.8 GA | Selecting Configure entity for the Camera Integrity Monitor or Privacy Protector from the entity browser in a report task, takes you to instead of . |
| Privacy Protector™ | 1919141 | Security Center 5.8 GA | After defining Privacy Protection Exclusion Zones for a camera, the zones fail to adapt to the new field of view when rotating the video from that camera. |
| Privacy Protector™ | 1796269 | Security Center 5.8 GA | When a camera is added to an Archiver that is set to encrypt in transit, live streams from that camera are not encrypted when privacy protection is enabled. |
| Privacy Protector™ | 1706499 | Security Center 5.7 SR2 | In the Security
Desk
Monitoring task, when privacy protection is enabled and you use
the PTZ controls, the whole video is blurred for over twenty seconds and the PTZ
controls might stop working. Workaround: Disable privacy
protection.
|
| Privacy Protector™ | 1700125 | Security Center 5.7 SR2 | Privacy protection: On the camera's Privacy
protection page, under Advanced settings, the
Startup learning period that you set might not match how
long is actually spent analyzing the video to learn the background. For example, if
you set the option to 60 seconds, the Startup learning period
might take less time to complete. Workaround: Increase the value of the
Startup learning period to compensate for the
discrepancy.
|
| Privacy Protector™ | 1244216 | Security Center 5.7 SR1 | If you disable the Privacy Protection feature, you cannot view any of the original non-blurred video. If you then re-enable Privacy Protection, the original non-blurred video is available. |
| Privacy Protector™ | 1126582 | Security Center 5.7 SR1 | If the Privacy Protection license has been exceeded the video tile displays a message indicating that there are not enough licenses. If you then remove Privacy Protection, the original video stream is not displayed. |
| Privacy Protector™ | 1029592 | Security Center 5.7 SR1 | When using Privacy Protection, the recording in the timeline and the recording state presented in Security Desk indicates the state of the original stream even if the privacy-protected stream is shown. |
| Privacy Protector™ | 1029576 | Security Center 5.7 SR1 | When a camera that is configured to be encrypted uses Privacy Protection, the original stream is encrypted but the privacy protected stream (the blurred one) is not encrypted. |
| Security video analytics | 2542485 | Security Center 5.9.3.0 (plugin 4.4.0) |
After an Object detected event is triggered, the
Object removed event cannot be triggered if the object is removed while the
Custom Object Detector scenario is being moved to a different KiwiVision™ Analyzer role. Workaround: Lock
the scenario using manual load balancing and move it only when nothing is being
detected.
|
|
2550769 | Security Center 5.9.3.0 (plugin 4.4.0) |
When the People counting and Tailgating scenarios are processed on GPU, their video analytics overlays might be delayed by about a second in Security Desk. |
|
2212199 | Security Center 5.9.0.0 (plugin 4.3.0) |
In Config Tool, you can apply video analytics scenarios on body-wearable cameras, even if no live video is received from the camera. |
|
2230930 | Security Center 5.8.1.0 (plugin 4.2 GA) |
When you open the Security
Desk
Monitoring task, past analytics events listed in the report
pane do not have snapshots. Workaround: To see the snapshots of past
analytics events, generate a report from the Security video
analytics task.
|
|
2140741 | Security Center 5.8.1.0 (plugin 4.2 GA) |
If you enable overlays for KiwiVision™ video analytics on a federated camera, overlays are not displayed in Security Desk. Video overlays are not supported with federated cameras. |
|
2117862 | Security Center 5.7 SR5 (plugin 4.1 GA) |
When you enable the Alerts overlays for an object detection scenario, the overlays are not displayed as expected. The red bounding box, which highlights the detection that triggered an alert, is only displayed while the Alert cooldown is active. |
|
2030344 | Security Center 5.7 SR5 (plugin 4.1 GA) |
In Config Tool, some messages about the KiwiVision™ Manager and KiwiVision™ Analyzer roles are displayed in the system language instead of the language set for Security Center. |
|
2024739 | Security Center 5.7 SR5 (plugin 4.1 GA) |
If your Security Center license includes license parts for
a newer version of KiwiVision™ video analytics than the version you have
installed, any new features enabled by the license parts are not available. Workaround: Ensure that you install the version of KiwiVision™ video analytics that the license parts apply to.
|
|
1963249 | Security Center 5.7 SR5 (plugin 4.1 GA) |
If the Security video analytics report privilege is added or removed from a user, while the user is logged on to Security Desk, the change does not take effect until the user logs off from Security Desk and then logs back on. |
|
1915630 | Security Center 5.7 SR5 (plugin 4.1 GA) |
The Security
video analytics report and Modify
security video
analytics privileges are not included in the default privilege templates used to
create users. Workaround: Create a user group that has the Security
video analytics report and Modify
security video
analytics privileges, and add users to that user group.
|
|
1533986 | Security Center 5.7 SR5 (plugin 4.1 GA) |
When the KiwiVision™ Manager and KiwiVision™ Analyzer roles are offline, no errors are listed in the Diagnostic window. |
|
1799880 | Security Center 5.7 SR3 (plugin 4.0 GA) |
Event snapshots are not saved for a camera with privacy protection enabled. This ensures that unpixelated snapshots are not shown. |
|
1799877 | Security Center 5.7 SR3 (plugin 4.0 GA) |
When upgrading KiwiVision™ video analytics from 3.x to
4.x, the bounding boxes are not drawn into event images of existing
configurations. Workaround: Open and save each KiwiVision™ Intrusion Detector
configuration that has this issue and it will be automatically
resolved.
|
|
1799876 | Security Center 5.7 SR3 (plugin 4.0 GA) |
When importing or loading settings from the database, slider settings that are below the minimum or above the maximum value are not shown until the slider is clicked. |
|
982967 | Security Center 5.7 SR3 (plugin 4.0 GA) |
Config Tool: On the Perspective and Areas pages, KiwiVision™ video analytics annotations are not redrawn until a new video frame is received. This can cause the UI to update slowly if the video frame rate is low. |
|
1008244 | Security Center 5.7 SR2 (plugin 3.1) |
When an analytic is not dispatched or the KiwiVision™ video analytics roles are deleted without a proper shutdown, the lifespan of the static area overlay is 2 minutes, starting from the last time an Analyzer role used it. |
|
1008239 | Security Center 5.7 SR2 (plugin 3.1) |
Config Tool: Importing an XML configuration file from the Genetec™ Config Tool into the standalone KiwiVision™ Configuration tool is not supported. |
|
952755 | Security Center 5.7 SR2 (plugin 3.1) |
KiwiVision™ video analytics is not responsive to license
modifications. Workaround: If the license count is modified, restart the
KiwiVision™ Manager for the changes to take
effect.
|