Known issues in KiwiVision for Security Center 5.12.0.0 - KiwiVision 4.8.0 | Security Center 5.12.0.0

KiwiVision™ User Guide for Security Center 5.12.0.0

Product
KiwiVision
Content type
Guides > User guides
Version
4.8
Release
4.8.0
Language
English
Last updated
2024-07-17

KiwiVision™ for Security Center 5.12.0.0 includes the following known issues.

Affected module Issue Description
People Counter 3478349 Arrow overlays are displayed incorrectly when a person crosses a counting line.
Workaround: None.
People Counter 3387333 Events are sometimes not created when a person crosses a counting line, despite the line flashing orange. This occurs when the KiwiVision™ Analyzer role has GPU support enabled and the People Counter module has the Top down (fast) detection preset enabled.
Workaround: Disable GPU support for the KiwiVision Analyzer role.
People Counter 3336173 When configuring the People Counter module on Streamvault Edge™ cameras, the tooltip fails to explain that overlays are not supported.
Workaround: None.
Security video analytics 3238869 If the camera has two linked scenarios and its resolution settings change, overlays disappear from video tiles in the Monitoring task.
Workaround: None.
  • Security video analytics
  • People Counter
3239069 Additional outlines are displayed in area overlays with shapes that have multiple interior angles.
Workaround: None.
  • Security video analytics
  • People Counter
2545468 If the KiwiVision Analyzer role fails over to a secondary server that has an older plugin version installed, the Security video analytics and People Counter modules stop working as expected. Also, the role fails to fall back to the main server when it comes back online.
Workaround: Restart the KiwiVision Analyzer role.