Movement grid not shown in KiwiVision™ video analytics - KiwiVision™ 4.1 GA

KiwiVision™ Video Analytics Guide 4.1 GA

Applies to
KiwiVision™ 4.1 GA
Last updated
Content type
Guides > Plugin and extension guides
English (United States)

When the Show movement grid option is enabled on the Areas page of an analytics scenario, the movement grid is not displayed.


  • The movement grid is missing.

  • The movement grid analytics data overlays are missing. This includes active alerts, velocity, path deviation, travel distance, and other analytics information.

  • The alert bar is missing.



These issues are typically caused by problems with the configuration.


Stream Processor memory dumps might be created in your hard drive program data directory (C:/ProgramData/Genetec/Dumps).
NOTE: The location of these dump files vary depending on your installation.
Look for the latest dump files that have Genetec.Plugins.Kiwi.StreamProcessor.exe_XXX or GenetecPlugin.exe_XXX included in the file name, and send the files to Genetec™ Technical Support.