When the Show movement grid option is enabled on the Areas page of an analytics scenario, the movement grid is not displayed.
Symptoms
- The movement grid is missing.
- The movement grid analytics data overlays are missing. This includes active alerts,
velocity, path deviation, travel distance, and other analytics information.
- The alert bar is missing.
or 
Cause
These issues are typically caused by problems with the configuration.Solution
Stream Processor memory dumps might be created in your hard drive program data directory (C:/ProgramData/Genetec/Dumps).NOTE: The
location of these dump files vary depending on your installation.
Look for the latest
dump files that have Genetec.Plugins.Kiwi.StreamProcessor.exe_XXX or
GenetecPlugin.exe_XXX included in the file name, and send the files to
Genetec™ Technical Support.