Unable to connect to database in KiwiVision™ video analytics - KiwiVision™ 4.1 GA

KiwiVision™ Video Analytics Guide 4.1 GA

Applies to
KiwiVision™ 4.1 GA
Last updated
2019-07-10
Content type
Guides
Guides > Plugin and extension guides
Language
English (United States)
Product line
KiwiVision
Version
4.1

Unable to connect to KiwiVision™ video analytics SQL server database.

Cause

Unable to connect to KiwiVision™ video analytics SQL server database because of a database connection failure.
You might encounter one or more of the following messages:
  • Unable to connect
  • Connecting
  • Database connection failure

Solution

Best Practice: Ensure that the SQL server databases across all systems use the same database version. For example, the SQL version installed with Security Center.
  • Check SQL server database permissions.
  • Check that TCP/IP is enabled.
For more information about connecting roles to remote SQL servers, see Connecting roles to remote database servers.