You can do a full upgrade of the OnGuard
plugin from any 5.x version directly to version 5.1.2.
Procedure
-
Deactivate the plugin role.
-
Stop the Genetec™
Server service, and
close Security
Desk and Config
Tool.
-
If you have made changes to any configuration files, back up the files elsewhere on the
system.
-
Install the latest version of the
plugin.
-
Activate the plugin role.
-
Using Windows Explorer, delete the file
C:\ProgramData\Genetec\OnGuard\EventMappingConfiguration.json on
the proxy server.
NOTE: If you do not delete this .json file, Security Center cannot raise new
events.
-
Restart the proxy server.
NOTE: a new .json file is automatically created on startup.
-
If you backed up your configuration files in step 3, compare the files and manually
reapply your changes.
The plugin is ready for use.
After you finish
- Verify your proxy configuration.