Selecting which cardholder information is sent through the proxy - OnGuard 5.1.3

Lenel OnGuard Plugin Guide 5.1.3

Content type
Guides > Plugin and extension guides
Last updated

After you connect the OnGuard plugin role to the OnGuard system, you must select which cardholder information is imported through the proxy.

What you should know

Redefining the predefined cardholder field types using the FormsDesigner app from OnGuard is not supported.


  1. From the homepage in Config Tool, open the Plugins task.
  2. In the Plugins task, select the OnGuard plugin from the entity browser, and click the Proxy settings tab.
  3. From the Active cardholder requirement list, select the type of cardholder that you want to import from OnGuard into Security Center. This can be one of the following:
    Synchronizes any cardholder that has an active badge.
    Synchronizes any cardholder that has a badge, regardless of whether it is active.
    NOTE: For this feature to work, you must go to Synchronization > Parameters > Synchronization options and select the Only active option under Personnel.

  4. In the Inactive badge status field, enter the term used to represent a deactivated badge in OnGuard.
    This term is entered in the cardholder profile when it is deactivated in Security Center, so when a synchronization occurs, the OnGuard system can register the cardholder as inactive.
  5. From the Pictures list, select whether you want to retrieve normal (full-sized) cardholder pictures or thumbnails through the proxy.
    NOTE: To receive thumbnails, you must have the thumbnail option enabled in System Administration > Cardholder options > General Cardholder options > Multimedia > Create/save photo thumbnails.
    IMPORTANT: Cardholder pictures imported from OnGuard are stored in the Security Center Directory database. Synchronizing large numbers of cardholder pictures can impair Security Center performance if the Directory database is not hosted on a SQL Standard server instance and the plugin server has insufficient resources. Before synchronizing cardholder pictures from OnGuard, the number of cardholders and average cardholder picture size and system resources must be taken into consideration.
  6. Click Apply.