Cardholder and visitor changes made in OnGuard
are automatically synchronized in Security Center.
Changes to hardware devices are only reflected after a manual synchronization
occurs.
What you should know
- These settings only affect automatic synchronization and manual synchronization.
Live updates done through real-time synchronization are unaffected by these
options.
- When a manual synchronization is performed, the state of all inputs and outputs
is displayed as Unknown in Security Center.
- Synchronizing the running state of alarm inputs and outputs from OnGuard to
Security Center is not
supported.
- For more information about which entities and properties are not automatically
synchronized, see Synchronized entities and properties.
Procedure
-
From the Config Tool homepage, open the Plugins
task.
-
In the Plugins task, select the OnGuard plugin from the
entity browser, and click the Synchronize tab.
-
In the Manual synchronization section, click the
Synchronize button.
-
In the Synchronization dialog box, select the entities
and cardholders that you want to synchronize.
NOTE: The synchronization will take longer if you have a lot of
cardholders.
-
Enter the number of days for which you want to synchronize logged events.
NOTE: Synchronizing the logged events will not recover the alarms that have been
triggered and acknowledged in OnGuard while the proxy
was offline. Only events are recovered.
-
Click OK.
Results
The list of entities in the
Manual synchronization section
displays the entities that are synchronized.