Upgrading to OnGuard plugin 5.1.3 - OnGuard 5.1.3

Lenel OnGuard Plugin Guide 5.1.3

Product
OnGuard
Content type
Guides > Plugin and extension guides
Version
5.1
Release
5.1.3
Language
English
Last updated
2023-10-27

To upgrade theOnGuard plugin to version 5.1.3, follow one of the procedures indicated here, depending on which version you are upgrading from.

Before you begin

  1. Add the LenelS2 OnGuard API license to the OnGuard server license.
    IMPORTANT: If the license is not added, the OnGuard plugin 5.1.0 is unable to connect to the OpenAccess API. The OnGuard plugin 5.1.0 does not communicate using the DataConduIT API used by the OnGuard plugin 4.0. To verify the license part required, see the license requirements.
  2. Back up the Directory and plugin databases.
    IMPORTANT: The information in the plugin database is lost during the upgrade. Following the upgrade, you can recover up to 365 days' worth of data by manually synchronizing the logged events from the OnGuard system. It is recommended that you recover the same amount of data that you typically retain because the retrieval process can be long, can drive up CPU use, and can impact your system. In addition, during this process, you cannot receive feedback about the percentage of data recovered, time, etc.

    The Synchronization window with Logged events selected.

    Data (stored as journal logs) that is older than 365 days remains in the backup, but you cannot access the data using the reporting tools in Security Center.

  3. Read the release notes to learn about important information for this release.
  4. Confirm that your versions of Security Center, the OnGuard, and the plugin are compatible.

What you should know

  • The Directory database contains all your entities. An upgrade from version 4.x or later keeps all existing entities, including events-to-action and map positioning.
  • The plugin package must be upgraded on all Security Center client and server computers.
  • For versions earlier than 5.0, the plugin role configuration cannot be migrated and is lost during the upgrade. After installation, you must reconfigure your plugin settings.

Procedure

To upgrade to OnGuard plugin 5.1.3: